Privacy Policy

This Privacy Policy explains how we collect, use, and protect the personal data you provide through the website beartagency.com (the “Website”). By using the Website and submitting the contact form, you agree to the terms described below.

1. Who we are

The operator of your personal data is Individual Entrepreneur Yulia Vyacheslavovna Lebedeva (IE Lebedeva Yu.V.), acting under the laws of the Russian Federation.

Registration details:
Tax ID (INN): 590610255610
Registered address: 9 Gorkogo Street, office 11, Perm, Russia
Contact email: hello@beartagency.ru

2. What data we collect

When you fill in the contact form on the Website, we collect the following personal data:

• Your name;
• Your email address;
• Your phone number.

You may also voluntarily provide additional information (such as your company name, project type, or a description of your request). We ask you not to include sensitive personal data in your message.

We also automatically collect limited technical data (such as cookies and analytics identifiers) to operate the Website — see Section 7.

3. Why we collect it

We process your personal data solely to:

• respond to your inquiry and contact you regarding your request;
• discuss and provide our branding and design services;
• maintain our internal records of client communications.

We do not use your data for automated decision-making or for marketing you did not ask for.

4. Legal basis

We process your data on the basis of your consent, given when you submit the form and confirm agreement with this Privacy Policy. You may withdraw your consent at any time (see Section 8).

5. Who has access to your data

To operate the Website and process your request, we use trusted third-party services that may store or transfer data outside your country:

• Formspree (form delivery service, USA) — receives your form submission and forwards it to us by email;
• Aspro.Cloud (CRM system, Russia) — stores your request so we can manage our communication with you;
• Yandex.Metrica (web analytics) — collects anonymized usage statistics via cookies.

We do not sell your personal data or share it with anyone for their own marketing purposes.

6. International data transfer

Because our service providers are located in different countries, your data may be transferred across borders. We take reasonable measures to ensure your data is handled securely, regardless of where it is processed.

7. Cookies and analytics

The Website uses cookies to function correctly and to gather anonymous statistics through Yandex.Metrica. You can disable cookies in your browser settings, though some parts of the Website may then work less smoothly.

8. Your rights

You have the right to:

• request access to the personal data we hold about you;
• request correction or deletion of your data;
• withdraw your consent to processing;
• object to or restrict the processing of your data.

If you are located in the European Economic Area, you may also have additional rights under the GDPR, including the right to lodge a complaint with your local data protection authority.

To exercise any of these rights, email us at hello@beartagency.ru. We will respond within the timeframe required by applicable law.

9. How long we keep your data

We store your personal data for one year from the date of your last contact with us, unless a longer period is required by law or needed to resolve an ongoing matter. After that, your data is deleted.

10. Data security

We apply reasonable organizational and technical measures to protect your personal data against unauthorized access, loss, or misuse. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

11. Changes to this Policy

We may update this Privacy Policy from time to time. The current version is always published on this page with the “Last updated” date at the top.

12. Contact

For any questions about this Privacy Policy or how we handle your data, contact us at hello@beartagency.ru.